Privacy Policy

This online privacy policy has been put together to help those concerned about how their Personally Identifiable Information (PII) is used online. PII, as defined by UK privacy laws and information security standards, is information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual within a network. Please read our online privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in relation to our website.

What private data do we collect from the people who visit our website?

When signing up or registering on our site, you may be asked to enter your name, email address, or other details to enhance your experience.

When you create an account and use the Services, whether directly on our site or via a third-party platform, we collect any information you provide, both directly and indirectly.

When do we acquire information?

We collect data from you when you register on our site, respond to a survey, provide feedback on our products, or enter information on our site. Here are some examples:

Register on our website to receive updates about new posts.
Manage our relationship with you, including notifying you about changes to our terms or privacy policy and asking you to leave a review or participate in a survey.
Manage and secure our business and this site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting.
Send you our email newsletter and other automated email communications.

How do we use your details?

We may use the data we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

To fulfil the contract we are about to enter or have entered with you.
To personalise your experience and allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website so we can better serve you.
To enable us to respond to your customer service requests.
To gather ratings and reviews of products.
To send periodic emails regarding your order or other products and services.
To follow up after correspondence (live chat, email, or phone inquiries).
To provide you with the information, products, and services you request from the website.

Inquiries, Issues, and Complaints against the Personal Data

You are qualified by law to request a duplicate of your data whenever by contacting us.

If you have any concerns about how we use your data, please feel free to contact us. This includes instances where you wish to request the correction or deletion of your data, ask for restrictions on its use, or object to a particular use.

If you raise a concern about our handling of your data, it will be dealt with according to our complaints handling procedure. Initially, it will be reviewed by an appropriate team member who will respond to you within 30 days. If you are not satisfied with this response, you may request that your complaint be escalated. In this case, it will be referred to a senior member of our team, who will review both your complaint and the initial response and provide a further reply within 30 days of your escalation request.

Customer Data Processing Appendix:

“Customer Data” refers to any personal information that learnlifeintheuktests.co.uk processes on behalf of customers using the service, as detailed in this Data Processing Agreement (DPA).

“Data Protection Laws” means all data protection laws and regulations applicable to a party’s handling of Customer Data under the Agreement, including, where relevant, EU Data Protection Laws and Non-EU Data Protection Laws.

“EU Data Protection Law” encompasses all data protection laws and regulations applicable to Europe, including: (i) Regulation 2016/679 of the European Parliament and the Council on the protection of individuals regarding the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; (iii) relevant national implementations of (i) and (ii); and (iv) for the United Kingdom, any national legislation that replaces or incorporates the GDPR or any other data protection laws as a result of the UK leaving the European Union.

For the purposes of this DPA, “Europe” refers to the European Union, the European Economic Area, as well as their member states, Switzerland, and the United Kingdom.

“Non-EU Data Protection Laws” refers to the California Consumer Privacy Act (CCPA); the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA); and the Brazilian General Data Protection Law (LGPD), Federal Law no. 13,709/2018.

Responsibilities of the Parties: If either the EU Data Protection Law or the LGPD applies to the processing of Customer Data, both parties acknowledge and agree that with respect to the processing of Customer Data, the Customer is the controller and learnlifeintheuktests.co.uk is a processor acting on behalf of the Customer, as further detailed in Annex A (Details of Data Processing) of this DPA.
Purpose Limitation: learnlifeintheuktests.co.uk will process Customer Data only in accordance with the Customer’s documented lawful instructions as set out in this DPA, as necessary to comply with applicable law, or as otherwise agreed in writing (“Permitted Purposes”). The parties agree that this Agreement constitutes the Customer’s complete and final instructions to learnlifeintheuktests.co.uk regarding the processing of Customer Data, and any processing outside the scope of these instructions (if any) will require prior written agreement between the parties.

Customer consistency:

The customer confirms and promises that (I) it has complied, and will continue to comply, with all relevant laws, including Data Protection Laws, regarding its handling of Customer Data and any processing instructions it provides to learnlifeintheuktests.co.uk; and (ii) it has provided, and will continue to provide, all notices and has obtained, and will continue to obtain, all consents and rights necessary under Data Protection Laws for learnlifeintheuktests.co.uk to process Customer Data for the purposes described in the Agreement. The customer will be solely responsible for the accuracy, quality, and legality of Customer Data and the means by which the Customer acquired Customer Data. Without prejudice to the generality of the foregoing, Customer agrees that it will be responsible for complying with all laws (including Data Protection Laws) applicable to any messages or other content created, sent, or managed through the Service, including those relating to obtaining consents (where required) to send messages, the content of the messages, and its email configuration practices.

The lawfulness of Customer’s guidelines:

The customer will ensure that the way learnlifeintheuktests.co.uk handles Customer Data according to the Customer’s instructions won’t lead to learnlifeintheuktests.co.uk breaking any applicable law, regulation, or rule, including, but not limited to, Data Protection Laws. If learnlifeintheuktests.co.uk becomes aware or suspects that any instructions from the Customer for handling information breach the GDPR or any UK implementation of the GDPR, they will promptly advise the Customer to document it in writing unless prohibited by EU Data Protection Laws. How do we keep your information safe?

We don’t use vulnerability filtering or check PCI details.
We simply provide articles and information. We never ask for credit card numbers.
We use standard Malware Scanning.
Your personal data is secured behind protected systems and is only accessible by a limited number of individuals who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information of your resource is encrypted using Secure Socket Layer (SSL) technology.
We implement various security measures whenever a user enters, submits, or accesses their information to maintain the privacy of your data.
All transactions are processed through the gateway service provider and are not stored or processed on our servers.
Any personal data collected through these channels is permanently deleted within 30 days.
We do not collect any personal data.

Advertising

Yes, we do advertise on our website.

Do we use ‘Cookies’?

Indeed, cookies are small reports that a webpage or its provider sends to your computer’s hard drive through your browser (if you allow), enabling the website’s or service provider’s systems to recognise your web browser and capture certain information. For instance, we utilise cookies to help us recall and process the items in your shopping cart software. Additionally, they are employed to aid us in understanding your requirements based on previous or current website activity, allowing us to provide you with improved services. We also utilise cookies to gather aggregate information about website traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Consider and accommodate visitors’ expectations for future visits to our site.
Monitor notifications closely.
Gather comprehensive data on site traffic and interactions to enhance site experiences and tools in a timely manner.
We also incorporate third-party advertisements on our website, https://learnlifeintheuktests.co.uk/, to support its operation. Some of these advertisers may employ technologies such as cookies and web beacons when advertising on our site, which will also transmit information to these advertisers (such as Google through the Google AdSense program), including your IP address, your ISP, the browser you used to access our site, and sometimes whether you have Flash installed. This is typically used for geotargeting purposes (serving online booking ads to travelers) or displaying specific ads based on sites visited (such as showing marketing ads to someone who frequents marketing sites or blogs).
We may also enlist third-party services to monitor these details on our behalf.
You have the option to configure your computer to alert you whenever a cookie is being sent or to disable all cookies altogether, which you can do through your web browser settings. As each web browser differs slightly, consult your browser’s Help Menu for instructions on adjusting your cookie settings.
Disabling cookies may impair some of the features that enhance your site experience, and they may not function properly.

California Online Privacy Protection Act

CalOPPA is the leading state law across the nation mandating business websites and online services to establish an online privacy policy.

Its jurisdiction goes beyond California, requiring any individual or company in America (and potentially worldwide) operating websites that gather Personally Identifiable Information (PII) from California consumers to prominently display an online privacy policy on their website, disclosing the information collected and the parties or entities with whom it has been shared. – See more at https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

As indicated by CalOPPA, we consent to the following:

• Users can visit our site namelessly.

• Once this online protection strategy is set up, we will put a connection to it on our site, on the primary noteworthy page in the wake of getting into our site.

• Our ONLINE PRIVACY POLICY connect incorporates the term ‘Protection’ and can be on the page given previously.

• You’ll be informed of any ONLINE PRIVACY POLICY changes via Email

How does our site handle Do Not Track signals?

We respect “Do Not Track” preferences and refrain from tracking, placing cookies, or using advertising whenever a user has activated the “Do Not Track” feature in their browser.

COPPA (Children Online Privacy Protection Action)

Regarding the gathering of private data from youngsters under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts guardians in charge. The Federal Trade Commission, a US consumer protection agency, enforces the COPPA Regulation, which outlines what providers of websites and online services should do to safeguard children’s privacy and security online.

Reasonable Information Practices

The reasonable Information Practices Rules structure the foundation of the level of security law in the United Kingdom, and the principles they embody have played a significant role in shaping data protection legislation and regulations globally. Understanding the Good Information Practice Guidelines and how they should be implemented is crucial for adhering to various privacy laws and regulations that safeguard personal data.

To align with Fair Information Practices, we will need to take the following responsive actions in the event of a data breach:

We will notify you via email within 7 business days.
We will inform the affected users through an in-site notice within 1 working day.

Additionally, we also adhere to the principle of individual Redress, which stipulates that individuals have the right to legally enforceable remedies against data controllers and processors who fail to comply with the law. This principle not only ensures that people have enforceable privacy rights against data users but also provides recourse to courts or government agencies to investigate or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a set of guidelines that establish rules for commercial emails, outlines requirements for business notices, provides recipients with the option to unsubscribe from further emails, and imposes severe penalties for violations.

We collect your email in order to:

Send information, respond to inquiries, or address any other requests or concerns.

To keep up consistency with CAN-SPAM, we agree to the following:

Please refrain from using false or misleading subjects or email addresses.
Make it clear in the ad what the idea is about.
Provide the physical location of our headquarters or business.
Check third-party email marketing services for compatibility, if applicable.
Respond promptly to opt-out/unsubscribe requests.
Enable customers to unsubscribe using the link at the bottom of each email.
If you ever wish to unsubscribe from receiving future emails, you can contact us and we will promptly remove you from ALL communication.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you think your rights over your intellectual property have been breached, kindly send us your complaint through our online contact form. This form can be utilised to report various intellectual property issues, such as copyright, trademark, and patent claims.

We promptly address the worries of rights holders regarding any suspected infringement, and we take action against repeat offenders as necessary.

Copyrights

All the material provided on or accessible through any learnlifeintheuktests.co.uk Service, including text, graphics, logos, button icons, images, audio clips, and data compilations, belongs to learnlifeintheuktests.co.uk and is protected by both UK and international copyright laws. The assembly of all such material on or accessible through any learnlifeintheuktests.co.uk Service is solely owned by learnlifeintheuktests.co.uk and is protected by both UK and international copyright laws.

Changes to this Privacy Notice

We reserve the right to amend this security notice as necessary. Any changes will be published on our website and app. Alternatively, you can request a special copy of our security notice by contacting us.

Reaching us

If you’d like to reach out to us to review this Policy or if you have any queries regarding individual rights and your Personal Information, please feel free to do so via the contact form, email, or by getting in touch with us directly.

This Policy was last updated on 25th May 2024